Privacy Policy

At Elevate Learning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register for an account, purchase a course, subscribe to our newsletter, or contact us directly.
• Usage Data: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, the time you spend on each page, and your IP address. This information helps us understand how users interact with our website and improve our services.
• Cookies: We use cookies to store information about your preferences and to personalize your experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. You can control the use of cookies through your browser settings.
• Log Data: Our servers automatically record information created by your use of our services, including your search queries, IP address, browser type, referring page, and the date and time of your request.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with access to our courses, personalize your learning experience, and improve the functionality and performance of our website.
• Communicating with You: We use your information to respond to your inquiries, provide customer support, send you updates about our services, and inform you about new courses and promotions.
• Processing Payments: We use your payment information to process your purchases and prevent fraud.
• Analyzing Usage: We use usage data to analyze trends, track user behavior, and gather demographic information about our user base. This information helps us understand how users interact with our website and improve our services.
• Marketing: With your consent, we may use your information to send you marketing communications about our courses and promotions. You can opt out of receiving these communications at any time.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data storage, email marketing, and website analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer as part of the transaction.
• With Your Consent: We may share your information with third parties with your explicit consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information, such as your payment information, during transmission.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our efforts, no security system is perfect, and we cannot guarantee the absolute security of your information.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data. You have the right to request a copy of the personal data we hold about you.
• The right to rectification. You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The right to erasure. You have the right to request that we delete your personal data in certain circumstances.
• The right to restrict processing. You have the right to request that we restrict the processing of your personal data in certain circumstances.
• The right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• The right to object. You have the right to object to the processing of your personal data in certain circumstances.
• The right to withdraw consent. If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at support@elevatelearning.com.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our website after the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elevate Learning
support@elevatelearning.com